Shoe & Sneaker Store in Orlando | JD Sports at The Mall at Millenia

Run, don't walk — these trending styles are going fast!

The Mall at Millenia

Store Info

4200 Conroy Road Suite 120 Orlando, FL 32839

(407) 226-1165 | Get Directions

In-Store Pickup
In-Store Shopping

Store Hours

Saturday 10:00am - 9:00pm

Sunday 11:00am - 7:00pm

Monday-Friday 11:00am - 9:00pm

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Returns Policy

In-Store Returns

In most cases, whether your purchase was made at a JD Sports store or online at jdsports.com or the JD Sports mobile app, merchandise may be returned with an original sales receipt or email containing the applicable order confirmation (collectively, “Sales Receipt”) when the items are:

unworn, in original condition;
returned with price tags still attached (if the returned item is apparel or accessories);
returned in their original box (if the returned item is footwear); and
returned within 45 days of the original purchase.

We reserve the right to determine whether merchandise without a Sales Receipt may be returned. If we determine that a return is warranted despite the lack of a Sales Receipt, the item(s) can only be exchanged or a store credit issued in the amount of the lowest price at which the item(s) was offered for sale in the 45-day period prior to the return. No refunds will be provided in these circumstances.

Third-Party Seller Item

We've partnered with select third-party sellers to offer you a larger selection of premium gear.

Mail-In Returns Only

Free mail-in returns within 45 days of delivery. Not eligible for in-store returns.

Shipping & Delivery

Free Standard Shipping on orders $75+. Ships directly from seller in separate packaging.

Coupons

Excluded from all coupon codes.

STATUS Rewards

Earn points and redeem cash rewards like usual. Not eligible for upgraded shipping rewards.

Customer Care

JD Sports handles any issues with third-party items.

Questions about third-party items? View FAQs

Featured Brands

Featured Services

Buy Online, Pickup In-Store

Skip the lines when you buy online and pick up in-store. When adding an item to your cart online, click the ‘Store Pickup' option and be sure your local JD Sports is selected. Once your item is ready to be picked up in-store, bring your confirmation email, a photo ID and the form of payment you used to complete the order.

Shop In-Store Pickup

Learn More About JD

JD is the premiere leader in the world of sports fashion, unlocking access to global inspiration and emerging trends. Our vision is to “Connect globally, inspire locally, empower individually”

Learn More

Become a STATUS Member

Get rewarded for shopping like a VIP when you sign up for the STATUS loyalty program. Earn STATUS Points every time you shop at JD Sports and Finish Line. The more points you earn, the more rewards you get to choose from in the STATUS Rewards Shop. You'll get access to member-only events, sneaker reservations, giveaways and more.

Join STATUS

Frequently Asked Questions

Are JD Sports and Finish Line the same thing?

Yes, Finish Line and JD Sports are part of the same family of brands. JD Sports acquired Finish Line in 2018, and since then many Finish Line stores have been rebranded as JD Sports locations.

Here's what it means for you:

You'll still find the same authentic sneakers, apparel, and accessories you expect
Your STATUS rewards and account work seamlessly at both JD Sports and Finish Line
You can shop at either finishline.com or jdsports.com, with the same trusted experience
Customer service, return policies, and exclusive launches continue across both banners

Does JD Sports offer curbside pickup or in-store pickup?

Yes, JD Sports offers free in-store pickup on many items. When shopping online, just choose 'Pick Up In Store' at checkout to see if your item is available at a location near you. You'll get an email when your order is ready, usually within a few hours.

At this time, curbside pickup isn't available at most JD Sports stores. Orders need to be picked up inside at the designated pickup counter.

What payment methods are accepted at JD Sports stores?

JD Sports stores accept a variety of payment options for your convenience. These include: Major credit and debit cards (Visa, Mastercard, American Express, Discover)

JD Sports gift cards and e-gift cards
Apple Pay, Google Pay, and other contactless payments
Cash (accepted in-store only)
Payment options may vary by location, so it's always a good idea to check with your local store before visiting.

Can I reserve shoes online for pickup at JD Sports?

You can purchase shoes online and select Free In-Store Pickup if the style and size are available at a nearby store. Once your order is placed, the store will set aside your shoes and send you an email confirmation when they're ready.

A few things to know:

Reservations aren't available without payment - you'll need to complete checkout online to hold the item.
Availability varies by store and product. If pickup isn't listed at checkout, that style isn't eligible.
Orders are usually held for a limited time, so be sure to pick them up promptly.

For the latest launches and high-demand sneakers, reservations may not be offered and purchases are first-come, first-served.

Can I return Finish Line orders at JD Sports?

When do sneaker drops launch at JD Sports?

When does JD Sports have sales?

Are there any discounts on new sneaker releases?

Typically, launch and limited‑edition styles are excluded from promo codes and sitewide sales. If a release becomes eligible later, you'll see it noted on the product page and any applicable promo will apply at checkout.

Ways to catch savings when they do apply:

Sign up for email and text alerts for early notice of offers
Join JD STATUS for member‑only promos and drops
Check the Sneaker Release Calendar and the app for updates
Look out for seasonal sales where some recent styles may be included

Promotions vary and exclusions apply. Always review the product page and offer terms before checkout.

Is JD Sports open on holidays?

What Our Customers Say

Reviews

Duda Fernandes

4 days ago

Jesiah was great , helped build a sale I came in only looking to buy one and ended up buying 2 . Great customer service !

Joel Lugo

4 days ago

The staff at JDs made me feel welcomed as soon as I walked in. The staff was professional, attentive, and made sure my needs were met so I could purchase exactly what I wanted. The store was organized, clean, and well-maintained. Overall, a great shopping experience with excellent customer service!

Karlietha

5 days ago

They always have really cute clothes and sneakers to match! The selection never disappoints. Special thanks to Ace for being so welcoming, friendly, and helpful! He helped me curate the perfect outfit for the weekend and made my shopping experience even better. I will definitely be back to shop with him again!

Alison Ko

5 days ago

one of the best jd stores i’ve ever been to! customer service is amazing & the manager sasha is super professional & sweet.

Kim

5 days ago

Ace super chill

Hollie Smart

23 days ago

Amazing service! We were helped by Asher who was incredible, her customer service is unmatched! We were also served by Shaniah and Katie who were both extremely friendly and helpful :) Overall the best experience I have ever had in a JD sports store!

Anthony Correa

1 month ago

Noah is litt , the best customer service Rep in the store and let’s not get on started Nicole her all star teamwork and her genuine customer service through the roof. Most definitely definitely coming back

Lisa Vargas

1 month ago

Jesus is a wonderful person, he help me a lot

Leila Safa

1 month ago

Amazing customer service every time I come in here. They really treat you like family. I love coming here

Denis Fulco Ramos

3 months ago

I just wanted to thank the manager and the staff member, Ny, for their attention they were amazing and very attentive. Thank you, and congratulations on the great work.

Kentrell Williams

4 months ago

Von help me find one of my holy Grail’s today very prompt customer service over the phone and in person.. This will be my new JD Sports moving forward

Jayden Diaz

4 months ago

Jayden Diaz was really good associate best customer service I’ve ever had

brookelyn fernandez

5 months ago

Jordan is a great worker at this JD sports. Amazing salesman!!

Nizar Sadqi

5 months ago

Daine went above to provide amazing service to help me find the Nike shoes I need

Jhoncleibert Morales

5 months ago

(Translated by Google) Excellent service from Nataly and Ronnie (Original) Excelente servicio de Nataly y ronnie

Frank

6 months ago

(Translated by Google) Quick and easy (Original) Rápido y sencillo

Daniella Alves

6 months ago

Dave is awesome! Our experience at JD Millenia was great.

Umbreen Asif

6 months ago

Jayden was amazing and super helpful!!!

Leanne Aten

7 months ago

Chris was great! Thank you

Nyasia Walker

7 months ago

Great experience with Dane and Ferlin and Britney! All amazing and wonderful help, truly appreciate them

Betul Birkent

8 months ago

Mark was so helpful! Thank you Mark!

Nadya Zelaya

8 months ago

Vincent was very helpful and knowledgeable Would shop here again

Robert Talton

8 months ago

Vincent the best ever highly recommend best ever representative

Ivette Murillo Ramirez

8 months ago

Vincent was super helpful, great attitude, great service

Ja’Norris Dix

8 months ago

Daine fa sure gonna get you right, if you ever in need of sum new kick and going to this store. Go to Daine!!! Ace also gonna get you right too.

Find Another Location Nearby

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(321) 234-1099
Get Directions | Store Details

3.5 mi
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(407) 855-2021
In-Store Pickup
In-Store Shopping
Get Directions | Store Details

7.9 mi
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8200 Vineland Ave Suite #1260
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(407) 477-6083
In-Store Pickup
In-Store Shopping
Get Directions | Store Details

New JD Sports Store Openings

JD Sports is opening new stores every month. Whether you shop in-store or online, the experience is seamless—use any JD Sports gift card across all JD locations and online. Plus, returning merchandise is easy. If you bought an item on JDSports.com, you can return it at any JD Sports store.

We are hiring. Join our team.

We don't just provide jobs, we provide careers—places to grow.
Ready to take the next step? Check out our open positions and find exactly what you're looking for.

Browse all openings and apply today.

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Bringing the latest sneakers, sportswear and accessories from the biggest brands, the JD Sports app makes coppin’ the hottest looks even easier! Get a look at the latest releases and with new styles droppin’ daily, we’ll give you a heads up about the heat you need. Download the JD Sports app today.

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Shoe & Sneaker Store in Orlando | JD Sports at The Mall at Millenia

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