(Translated by Google) I always buy my sneakers here. (Original) Siempre compro mis tenis aquí

cool shoes to buy there, they usually also have discounts on my favorite shoes

(Translated by Google) We exchanged my brother's sneakers without any problem. The guy was very nice. (Original) cambiamos los tennis de mi hermano sin ningún problema muyyyyy amable el muchacho

I want to let everyone reading this know that upon arrival to this show store I was greeted promptly and very courteously by who turned out to be the stores Assistant Manager KAREN. I had recently came in to purchase some gifts and had ordered some shoes as a gift for my mother. There was an issue that was addressed promptly and appropriately by KAREN and even though she was busy and had multiple customers at the same time, she gave me her undevided attention! Kudos to this company for hiring and for promoting a very deserving and qualified individual such as KAREN! I was extremely satisfied and shocked at the exceptional level of Customer Service that I received from KAREN, from fixing the issue of my mother's shoe order, to helping me locate some shoes for my family and for myself...great saleswoman and way to go on those upsales! I came back in on Sunday for one last purchase and ended up taking another three pairs of shoes to give away as gifts. Thank you JD Sports for hiring such a great, hardworking, enthusiastic, respectful, smart, and professional young lady that is KAREN to run this store! She really changed my whole mood about shopping at the mall during the busiest time of the year and in general about shoe stores, they are generally super unnatentive towards their customers and have bad manners and attitudes...not here at JD Sports in McAllen and it was all because of the great customer service, attitude and dedication to her(KAREN) customers and her great upbringing apparently! Great job KAREN...you have won over a customer for life, I WILL NOT SHOP ANYWHERE ELSE and hope you get more than just a pat on the back by your corporate office! GREAT JOB KAREN 👏. Ps- also big shout out to store Manager JOE, he was also very helpful in ordering some shoes for me also and had a very uplifting and great customer service as well. You guys are awesome!

Kudos to Karen, the exceptional manager at JD Sports, for turning a frustrating issue with my daughter's Nike Sabrina 1's into a seamless resolution. Her attentive listening and proactive approach exemplify outstanding leadership.

Went in a couple days ago looking for some running shoes with no idea what kind I had in mind but an employee by the name of Karen was the first one that attended to me and even showed me which ones were their top 5 most popular running shoes. She helped me narrow down just what I was looking for and even brought out multiple sizes for me to try on to see which ones fit me the best. Customer service was a 10/10. Definitely coming back again

(Translated by Google) On August 11, I went to the mall in McAllen, TX to exchange some tennis shoes that they had put on the wrong one (one was 9 and the other was 6Y). I talked to one of the managers and he behaved very badly (I was so upset). I forgot to ask him for his name) he didn't want to help me because I didn't have a receipt or the box for the tennis shoes, for my good luck there was Store Manager Joe who was very friendly, he attended to me without any problem and he solved the error quickly even though There were a lot of people, I made my purchase with a card and I knew they could help me, I just had to find the right person. Many thanks to Store Manager JOE for his good treatment and the great work he does, because working daily with so many customers is not easy. (Original) El 11 de agosto fui al mall en McAllen, TX a hacer un cambio de unos tenis que me habian puesto equivocados (9 uno y el otro era 6Y) hable con uno de los managers y se porto muy mal(de lo molesta que me puse olvide pedirle su nombre) no quiso ayudarme porque no traia recibo ni la caja de los tenis, para mi buena suerte estaba el Store Manager Joe el cual se porto muy amable, me atendió sin ningún problema y me soluciono el error rapidamente a pesar de que habia mucha gente, mi compra la hice con tarjeta y yo sabia que me podian ayudar solo tenia que encontrar a la persona correcta. Muchas gracias al Store Manager JOE por su buen trato y el gran trabajo que realiza, porque trabajar a diario con tantos clientes no es facil.

(Translated by Google) good prices They need to improve the experience You have to look for the people who work there so they can find you a model and your size, they tell you right now that they are looking for it for me. They don't warn you, a cais (Original) Buenos precios Necesitan mejorar la experiencia Tienes que buscar a las personas que trabajan ahí para que te busquen un modelo y tú medida, ellos te dicen ahorita que me lo buscan. No te avisan, un cais

Good variety of sports shoes awful customer service you have to wait long time to get your size

Everyone was so helpful. We found exactly what we were looking for and they were very patient with us